Teamwork, Preparation, And Execution Drive Our Implementations
i2c’s dedicated Implementation team will work directly with you through every step of the process until your program goes live. We can handle any project regardless of timeframe or complexity.
Watch VideoExperienced Project Team Devoted to Your Success
A dedicated team works with you through the process to ensure a seamless launch. Your Implementation Manager guides the project, working with a Solution Architect and Product Support team to ensure all business requirements are met. Your Account Manager takes care of all your needs post-launch.
We Plan Our Work, and Work Our Plan
The implementation process begins with a Kick Off meeting, where our project team works with you to set the project scope, finalize your use cases, and identify key stakeholders.
Success is About Preparation and Communication
Post Kick Off, we share a custom project plan and schedule weekly communications updates. Then we work to execute all project plan components, including (but not limited to) setup for new cardholders, BIN setup, Network setup and certifications, client trainings, migration requirements and more.
Go Live and Beyond
Rest assured that your Account Manager and i2c Product Support team will stay with you after your program is live to make certain your program continues to operate flawlessly and consistently provides a superior experience – for you and your cardholders.